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0:00Request claim on claim numbers 158-183.0:04You will be...0:05Hey, you got him yet? Then where is he?0:07Mr. Huff would like to talk to you in his office.0:09Hmm. Now?0:11Now.0:30Sit down, Bob.0:37I'm not happy, Bob.0:39Not happy.0:41Ask me why.0:43Okay. Why?0:45Why what? Be specific, Bob.0:47Why are you unhappy?0:49Your customers make me unhappy.0:51What? You've gotten complaints?0:53Complaints I can handle.0:55What I can't handle is your customers' inexplicable knowledge of insurer care's inner workings.0:59They're experts! Experts, Bob!1:01Exploiting every loophole, dodging every obstacle!1:04They're penetrating the bureaucracy!1:07Did I do something illegal?1:09No.1:10Are you saying we shouldn't help our customers?1:12The law requires that I answer no.1:14We're supposed to help people.1:16We're supposed to help OUR people!1:18Starting with our stockholders, Bob!1:20Who's helping them out, huh?1:24You know, Bob...1:26A company...1:29Is like an enormous clock.1:30Is like an enormous cl...1:32Yes, precisely.1:34It only works if all the little cogs mesh together.1:40Now, a clock needs to be cleaned, well-lubricated, and wound tight.1:45The best clocks have jewel movements cogs that fit that cooperate by design I being metaphorical Bob You know what I mean by cooperative cogs Bob Bob Look at me when I talking to you Parr2:00That man out there, he needs help.2:02Do not change the subject, Bob.2:03We're discussing your attitude.2:05He is getting mugged.2:06Well, let's hope we don't cover him.2:08I'll be right back.2:09Stop right now, or you're fired!2:15Close the door.2:19Get over here now.2:25I'm not happy, Bob.2:27Not happy.2:29He got away.2:31Good thing, too.2:33You were this close to losing your...2:35Uh-oh.2:49How is he?2:59He'll live.3:00I'm fired.3:01Oh, you think?3:02What can I say, Rick?3:03Nothing you haven't said before.3:04Someone was in trouble.3:05Someone's always in trouble.3:06I had to do something.3:08Yeah.3:08Every time you say those words, it means a month and a half of trouble for me, Bob.3:11It means hundreds of thousands of taxpayers' dollars.3:14I know.3:15We've got to pay to keep the company quiet.3:17We've got to pay damages.3:18erase memories, relocate your family.3:20Every time it gets harder.3:21Money, money, money, money, money.3:23We can't keep doing this, Bob.3:25We appreciate what you did in the old days,3:27but those days are over.3:28From now on, you're on your own.3:32Ah, listen, Bob.3:35Maybe I could relocate you, you know, for old times' sake.3:38No, I can't do that to my family again.3:40Everyone just got settled out. I'll make it work.3:42Thanks.3:43Take care of yourself.